To Initiate a Return
We hope you love your Lewis purchase, but if you're not satisfied for any reason, we are happy to take back products that are unwashed, in their original packaging, within 14 days of receipt. You can begin the process and print your return label here
. Select the item(s) you'd like to return, and the reason for the return. Please note that we do not cover the cost of return shipments.
Once we receive your items, we will issue a refund, minus the $10 cost of your standard shipping label. All sale items are final sale and returns will not be accepted.
To Initiate an Exchange
If you'd like to exchange an item for something else on our site, head here
to print out a return label. Select the item(s) you'd like to send back, and "Exchange" as the reason for return. Once the item is received, we will reach out with your store credit which can be used toward your desired item, based on product availability. Gifted items can be exchanged for store credit, but not returned for cash value.
If you need help, or have questions or concerns, please email us at firstname.lastname@example.org
. We will be in touch within 1 business day.
Shipping + Order Processing
Lewis orders ship within 1-2 business days via USPS Priority Mail or UPS Ground. You can enter your zip code here to see approximately how long it will take to arrive. Orders over $125 ship free*! 2-Day UPS Shipping is available at checkout.
*All framed art prints ship within 2-4 weeks with a flat rate shipping fee of $20. Unframed art prints ship within ~2 weeks with a flat rate shipping fee of $10.
*Wallpaper panels are printed to order and ship within 7 business days, with a flat rate shipping fee of $20. Samples ship immediately from our warehouse, standard shipping rates apply.
We have preferred rates (up to 72% off retail rates) with DHL Express for International Shipping. Contact us at email@example.com for an alternative shipping option.