Privacy

 

 

Terms of Service + Privacy Policy

TERMS OF SERVICE

Last Updated: January 2026

Welcome to Lewis (“Lewis,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing, browsing, or purchasing from our Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

  1. Eligibility & Use of the Service 
    You may use our Service only for lawful purposes and in accordance with these Terms. You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase. We reserve the right to refuse service to anyone for any reason at any time, including suspected fraud, abuse, or misuse of the Service.
  2. User Accounts
    You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorized use.
  3. Products & Orders
    Product Information
    We make reasonable efforts to display product descriptions, pricing, colors, and images accurately. However, we do not guarantee that your device’s display will reflect products exactly.
    Order Acceptance
    All orders are subject to acceptance and availability. We reserve the right to cancel or limit quantities, including after an order has been placed, due to inventory issues, pricing errors, suspected fraud, or other reasonable circumstances.
    Pricing & Taxes
    Prices are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout.
    Shipping & Risk of Loss
    To the extent permitted by law, title and risk of loss pass to you upon delivery of the products to the carrier.
  4. Returns & Refunds
    Our return and refund policy is available on our website and is incorporated into these Terms by reference. Please review it carefully before making a purchase. If a refund is approved, it will be issued to the original payment method within a reasonable period of time.
  5. Product Use & Safety Disclaimer
    Our products are intended for purchase and use by adults for children. Always follow product instructions, care labels, age recommendations, and safe-use guidelines. Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical or sleep-related condition. We do not guarantee specific outcomes related to comfort, sleep quality, health, or development. Adult supervision is required at all times when products are used by infants or children.
  6. Reviews & Testimonials
    Customer reviews, testimonials, and other user feedback reflect individual experiences and opinions and are provided for informational purposes only. They do not guarantee that other customers will achieve the same results or experiences. Reviews should not be interpreted as claims that our products provide specific medical, developmental, or sleep-related outcomes. Individual results may vary.
  7. Payments
    Payments are processed through third-party payment processors. We do not store full payment card information. Your payment information is subject to the privacy and security practices of the applicable payment processor.
  8. Intellectual Property
    All content on the Service, including text, images, graphics, logos, designs, trademarks, and other materials, is owned by or licensed to Lewis and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
  9. Disclaimer of Warranties
    The Service and all products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
  10. Limitation of Liability
    To the maximum extent permitted by law, Lewis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or products purchased through it.
  11. Indemnification
    You agree to indemnify and hold harmless Lewis from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the Service.
  12. Force Majeure
    We are not liable for delays or failures to perform resulting from events beyond our reasonable control, including natural disasters, pandemics, labor disputes, government actions, or internet or telecommunications failures.
  13. Changes to These Terms
    We may update these Terms from time to time. Any changes will be posted with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of the updated Terms.
  14. Governing Law
    These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
  15. Contact Us
    If you have questions about these Terms, please contact us at: hello@lewisishome.com

PRIVACY POLICY
Last Updated: January 2026

This Privacy Policy explains how Lewis collects, uses, and shares personal information when you visit or make a purchase from our Service.

  1. Information
    We Collect Personal Information
    We may collect:
    Identifiers (name, email address, phone number, shipping and billing address)
    Commercial information (purchase history, returns, customer service interactions)
    Internet activity (IP address, browser type, cookies, analytics data)
    Marketing preferences Sensitive Personal Information
    We do not intentionally collect sensitive personal information except as necessary to complete transactions.
    Children’s Information
    Our Service is intended for parents and guardians, not children. We do not knowingly collect personal information from children under 13. If you believe a child’s information has been collected, please contact us so we can delete it.
  2. How We Use Your Information
    We use personal information to:
    Process and fulfill orders
    Communicate with you about purchases or inquiries Improve our website and offerings
    Send marketing communications (with your consent)
    Detect fraud and enhance security
    Comply with legal obligations
  3. Sharing Your Information
    We may share personal information with:
    Service providers (payment processors, analytics tools, marketing platforms)
    Shipping and fulfillment partners
    Legal or regulatory authorities when required
    We do not sell personal information of consumers under 16 without affirmative authorization.
  4. Cookies & Analytics
    We use cookies and similar technologies, including Google Analytics, Shopify, Klaviyo, and Meta, to understand usage and provide relevant content. You may control cookies through your browser settings.
  5. SMS Messaging
    If you opt in to receive SMS messages from us, you consent to receive recurring promotional or transactional text messages sent by or on behalf of Lewis to the phone number you provide. Message frequency may vary. Consent to receive SMS messages is not a condition of purchase. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at hello@lewisishome.com. Wireless carriers are not liable for delayed or undelivered messages.
  6. Data Retention
    We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
  7. Data Security
    We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security system is completely secure.
  8. Your Privacy Rights
    California Residents (CPRA) California residents have the right to: Know what personal information we collect and how it is used Request access to, correction of, or deletion of personal information Opt out of the sale or sharing of personal information Limit the use of sensitive personal information, where applicable Not be discriminated against for exercising privacy rights To exercise these rights, contact hello@lewisishome.com. Other U.S. Residents You may have similar rights under applicable state privacy laws.
  9. Marketing Communications
    You may opt out of marketing emails at any time using the unsubscribe link included in each email or by contacting us directly. Preferences may take a short time to process.
  10. Accessibility
    Lewis is committed to providing an accessible and inclusive experience for all customers. We are continually working to improve the accessibility of our website and digital content. If you experience any difficulty accessing our site or need assistance, please contact us at hello@lewisishome.com, and we will make reasonable efforts to assist you.
  11. Third-Party Links
    Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
  12. Updates to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.
  13.  Contact Us
    If you have questions about this Privacy Policy, please contact us at: hello@lewisishome.com